Make sure you are logged in to your library account! If you are signed in, but still experiencing issues, you can fill out an e-resources access help form here to get help from IT.
Please note, community borrowers and alumni cannot access most online resources remotely. Instead, community borrowers and alumni should visit one of the five Dalhousie Library locations or a learning commons area and use the computers provided.
For issues relating to your Net ID and password or trouble accessing your account, reach out to the IT Help Desk at support@dal.ca. More information about the IT Help Desk and other ways to contact them can be found on the Dalhousie Libraries website.